Friday, July 11, 2008

Spicing up APC!


I have been setting up Spiceworks, and just sat through their intro webinar and...

WOW. WOWWOWWOW!

We currently have no real network monitoring, or help desk tools. I do it all in my head, and by walking around from machine to machine.

I am praising God like crazy for Spiceworks!

Now I just have to learn to use it...

O.O

3 comments:

Cisco said...

Hey Cindy,

We have been using it for a few months now and really like it. Especially the 3.0 release. Myself and our Computer Support Specialist use it, so I installed it on it's own virtual server. With the release of 3.0, we have implemented the Help Desk feature and it is working great. We posted a link to the web portal on our intranet, but for those who just have to send an email, we created a helpdesk account, and the emails to helpdesk go right into the spiceworks help desk system. I highly recommend it!

Have fun with it!

Cisco

StuartD said...

Hi Cindy - I've been using it for about a month and a half now. Not sure why I never installed it previously, but like you say - WOW.

I've got a few bugbears with it, but trying to work them out.

Doug (Spiceworks) said...

Hi Cindy!

So glad that Spiceworks is proving to be a valuable asset! Should you every need anything, we have a community full of IT folks who should be able to help you out. I'm also available should you hit any snags (doug@spiceworks.com). I'm happy to hear that the webinar was helpful. If you’re looking to learn more about 3.0, we have the second in a series of webinars about new functionality coming up tomorrow… more on those here: http://www.spiceworks.com/events/webinars/. You can also watch any previously recorded webinars in the archive (column to the right).

I'm always working to make these webinars better, so if you have any suggestions, please pass them along. Thanks again for the kind words!

Doug (Spiceworks)