Wednesday, October 8, 2008

Seeking Security Advice.

People around here have very good intentions. But we all know where the road to good intentions leads...

Let me just preface this by saying that I love my Pastors, the staff here, and every single person that walks through the door of our Church.

But I want to address a growing problem here that's causing me a great deal distress and extra work.

I'm wrestling with the issue of security for our tech hardware - and I'm now imagining the sighs of understanding that I'm hearing from techies reading this.

The problem that occurred this morning was with our Wireless Access Point. It is kept in the Concourse of our Church to facilitate access to the internet for our Cafe our Sanctuary, and at times the prayer chapel upstairs. This morning I discovered that the config file has been reset so it's no longer accepting connections.

Let me just state that getting to the Wireless Access Point is not easy. It requires a ladder, or perhaps a sturdy person on whose shoulders you can ride. Or maybe they just climb up above our coat room like a monkey. I don't know how they are doing it but someone has pressed that reset button twice in several months.

I don't know how to keep them from doing it. I can't put the WAP in a cage or box, as I fear the metal will interfere with the signal.

Any suggestions? Is there any kind of security 'box' for a wireless access point? I honestly am at a loss as to how to proceed.

... And again I love everyone here. Especially Jesus. BOY I feel guilty for complaining... ugh.


tlphipps said...

Wow! You seem certain that a person is resetting it rather than a hiccup with the AP that causes it to reset itself. I would personally be more likely to think it was a hardware issue, but you may have your reasons for doubting that.

As for securing it, I would suggest using a box as you said. You should be able to easily purchase an external antenna or two which could be placed outside of the lock box. Just would require a couple small holes for the cables to pass through.

Stuart said...

I too am a little suss about a person being responsible but the only way to prove it would be to box it and see what happens then.

I second your first comments advice of boxing, drill the relevant hole(s) and have the aerial externally.

CindyK said...

I wish it was the hardware. I had someone admit to having crawled up there the first time and pressing the button.

The issue is that the School students here wants internet access where it was never intended to be, on the second floor.

Sometimes they get it up there, other times they don't.

The IT Juggler said...

You know, if you have SNMP enabled on a device and haven't changed the default communities (usually public and private), it is quite a snap to force a reset or even a reboot on most networking equipment.